Privacy Policy

  • Introduction

    We are William Reed Business Media Ltd or William Reed Hospitality Limitedas the case may be ("William Reed") and our registered office is at Broadfield Park, Crawley, West Sussex RH11 9RT. Our registered company numbers are respectively 2883992 and 5429229. All references to "we/our/us" refer to William Reed. We operate this website and other websites together referred to as the "Websites". "Personal information" refers to any information which refers to you personally such as your name, e-mail address and postal address. Please read the following privacy policy to understand how we use your personal information after it has been collected by us. Please read through this Privacy Policy before submitting any of your personal information to us. You do not need to submit any of your personal information when browsing our Websites. If you have any questions about this Privacy Policy at any time, please contact This Privacy Policy outlines how we may use your personal information and forms part of the Terms of Use of the Websites. This Privacy Policy may be updated from to time. The date of the most recent revisions will appear on this page so please visit this Privacy Policy each time before you submit your personal information.

  • When do we collect data?

    We may collect personal information from you when you do the following through our Websites:
    • order products and subscriptions from us;
    • register as a user on one or more of our Websites;
    • provide content through our online communities;
    • register to receive our newsletters; and
    • contact us with a question or complaint.
  • What personal information do we collect from you?

    We may collect the following personal information from you:

    • name;
    • postal address;
    • phone number (land line, mobile and fax);
    • credit or debit card details; and
    • email address.
  • What do we do with your personal information?

    When you give us any personal information as indicated above, we use your personal information to:
    • enable you to use any services that we may from time to time provide through the Websites;
    • enable you to become a registered user on one or more of our Websites;
    • process your transaction or subscription and correspond with you accordingly;
    • provide you with information about our products and services, our latest news or special offers which may be of interest to you unless you opt to be excluded from these communications;
    • track activity on our Websites for market research purposes so that we can improve the usefulness and content of the Websites but, in carrying out such activity, we use the personal information in aggregate and on an anonymous basis;
    • stop you posting or sending offensive, inappropriate or objectionable content anywhere on our Websites or where you otherwise engage in any disruptive behaviour on the Websites. This may involve informing relevant third parties such as your employer, e-mail/Internet provider and law enforcement agencies about the content and your behaviour; and
    • for Website administration (including enabling us to respond to any comments on the Websites or feedback you may give us).
  • To whom do we pass your personal information?

    We may share personal information collected via the Websites within our corporate group including William Reed Holdings Limited, William Reed Business Media Ltd and William Reed Hospitality Limited. Otherwise, we will only disclose personal information to government bodies and law enforcement agencies, successors in title to our business and suppliers we engage to process data on our behalf.

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