Fight back against negative reviews

19 March, 2013

A new Channel 4 TV series fronted by Ruth Watson wants to hear from businesses that have been hampered by negative online reviews.

Watson, who starred in Hotel Inspector and Country House Rescue, will give business owners a platform to set the record straight.

She will then investigate to find out whether or not the reviews were justified.

She will talk to the reviewers who have directly criticised the featured businesses and those who enjoy posting reviews on a regular basis – good and bad – to find out what motivates them to be so vocal about their criticisms.

If your store was the target of harsh criticism on online forums, social media channels or review sites, email online.reviewers@rdftelevision.co.uk telling them briefly who you are, your business name, and your bad review experience.




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Lifting the spirits

I were to sum up alcohol sales over Christmas 2017 in one word, it would be “gin”. At Nielsen, we define the Christmas period as the 12 weeks to December 30 and in that time gin sales were £199.4 million, which means they increased by £55.4 million compared with Christmas 2016. There’s no sign the bubble is about to burst either. Growth at Christmas 2016 was £22.4 million, so gin has increased its value growth nearly two-and-a-half times in a year. The spirit added more value to
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