Good news for Scotland

25 January, 2008

It's lucky for Scottish retailers that they will find out immediately whether they've passed or failed a test purchase (OLN, Jan 11).

I've recently retired from retail after more than 20 years in the trade, and recent years have been made a misery by an increasing number of test purchases and police "popping in" to "see how things are". We were caught out in a sting once, due to an inexperienced member of staff serving a 15-year-old, and after that I made sure my staff were trained and trained again.

The worst thing, though, is the lack of a single approach by authorities when dealing with retailers . That leads to confusion and fear and has given me real problems in finding new staff over the past few years. At least Scottish retailers will know where they stand.

Paul Barrett

Manchester




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Richard Hemming MW asks: what’s the next step for indies?

In the not-too-distant future, when all humans are born with inbuilt VR headsets and Trump is Supreme Commander of the Known Universe, how will students of wine look back on the present era of retail in the UK? And, in such a dystopian world, why would anyone care?

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