Scan gremlins hit Tesco

24 April, 2009

A fault with Tesco's self-service checkouts in one of its Chepstow stores meant under-18s may have been able to buy alcohol.

A member of the public alerted local councillors to the problem at the Tesco Express store after claiming to have seen customers who looked under-age buying alcohol at the self-service tills without being asked for ID.

Tesco initially admitted to the "IT error", saying a fault with the system when the checkouts were being updated meant that no authorisation was requested when a customer attempted to buy an age-related product.

But the supermarket has since denied there was a problem. A spokesman said: "Initial indications seemed to suggest there was an IT error which allowed this to occur, however, subsequent independent checks shows there seems not to have been a problem at all.

"The likelihood of this happening is remote, every alcoholic product which is scanned will not be processed until a

staff member authorises the purchase."

Trading

Standards officers in Monmouthshire will not be taking action against the Tesco Express store because it cannot prove than any under-18s purchased alcohol during that time.

Gareth Walters of Monmouth Trading Standards said: "We have since run

test purchases at the store and each time it has requested identification."




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The limitations of Instawines

Picture the scene. You put your key in the keyhole, shove the door with your shoulder, drop your bags and look down. There, beaming up at you, is some relative or friend’s smug postcard with sandy beaches, Piña Coladas and palm trees (or, these days, an in nity pool and a detox smoothie) with a literal or metaphorical “wish you were here” written large.

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