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19 February, 2010

I read an interesting article this week on the Management Today website entitled ďThe death of the off-licence?Ē Donít worry, someone pointed it out to me Ė I donít go searching for that sort of thing very often.

It was a fairly salutary look at the state of the off-licence market, post-First Quench. Overall, there is a clear message to be taken from the article, and it wonít come as a surprise to anyone. In summary: you canít beat the supermarkets, so donít try.

Thereís a lot to be said for this philos≠ophy Ė and itís something Iíve always believed in. As you might guess from the question mark in the title, it isnít actually sounding the death knell for independent drinks retailing, although it is certainly organising a wake for certain parts of it.

There seems to be a feeling overall that the era of high street drinks retailing is coming to an end. Iím not sure Iíd totally agree with that, but with the increasing encroachment of the big fourís stores into the high street in various Express or Local guises, itís clear the era of crappy, disinterested chains is over.

Parallels are always drawn between?independent drinks retailing and other past stalwarts of the high street Ė fishmongers, butchers and the like. The thing is, Iím not sure these businesses have really died out. We used to have a butcher very close to the shop in Headingley. I say ďused toĒ, because itís now a dry cleaner. But it wasnít an unsuccessful business Ė far from it. It was always busy, but when the butcher retired, he simply decided to turn the key in the lock and stop trading.

Itís not as if people wonít travel to the right location if the offering is good enough Ė we have customers who regularly travel 50 miles to shop with us. In fact, if I fancy a really good bit of beef, thereís a butcher in Leeds I drive to Ė no matter that heís about 10 miles from my house. If the offering is good enough, people will come.

So where does that leave the high street? Well, if Oddbins can hang on long enough to become good again, it seems as though it will be laughing, being the only dedicated off-licence chain with a high street presence. Both its retail and local wholesale operations are interesting enough to drive people through the doors, and it looks as though it is going to succeed, against long odds but with an unexpected removal of competition.

What of the independents? Well, clearly the sector is starting to thrive again. So if Oddbins is going to turn it around, and the independents are doing well, why suggest the off-licence is dead??Itís because itís easy to lose sight of the fact that just before its demise, First Quench premises werenít off-

icences any more. Sure, they were shops which sold alcohol, but there wasnít the coherence of vision that makes for a good chain, or even a good business. It had lost its way and picked a fight with the big boys, and thatís why it failed.

So the title of the article should perhaps have been ďHave we all forgotten what an off-licence actually is?Ē Good off-licences are as much about a lifestyle choice as they are a healthy balance sheet and this is why the independent sector is thriving, and why Oddbins might actually make a go of it. Fun, integrity, passion and, above all, personality Ė without those, the sector may as well be dead.




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Richard Hemming MW: beware inverse snobbery

Few things can bring communal pleasure so intimately as wine. Apart from a hot tub, perhaps. Sport can trigger mass jubilation, film gives us shared empathy, but wine has a nigh-unique ability to bestow conviviality among us through a shared bottle Ė which makes it especially galling that we spend so much time divided over it.

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